EzClaim Portal

Insurance claims made clearer.

Submit claims, review policies, and follow each claim status from one secure workspace.

File a Claim View Policies

Secure

OTP login

Track

Claim status

Review

Policy coverage

EzClaim

Secure claim portal

Claim completion 85%

Fast

digital submission

Private

secured documents

Primary tasks

Choose what you need to do.

Start a claim, review coverage, or check an existing claim status.

File New Claim

Submit claim details and supporting documents through a guided form.

Get Started

Policy Overview

Review active coverage and Total Sum Insured.

View Policies

Track Claims

Follow review status, document requests, approval notes, and payment progress.

Open Claims

Contact Support

Reach support when you need help with policy or claim information.

Email Support

Claim status

Stay informed from submission to payment.

Each claim shows its current status, required next action, and related document updates.

Claim snapshot

Example

Document Review

Claim # EC-2026-001

Pending

Payment Completed

Claim # EC-2026-002

Success

Additional Documents

Claim # EC-2026-003

Action

Ready when you are

Start your claim or review your policy.

Use EzClaim to submit documents securely and monitor claim progress online.

File a Claim Track Claims

Gedung Summitmas II, 15th Floor Jl. Jenderal Sudirman Kav. 61-62 Jakarta 12190 Indonesia Call : 1500 674 Website : www.msig.co.id

PT Asuransi MSIG Indonesia is licensed and supervised by Financial Services Authority (OJK)